Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-multilingual-compliance-onboarding-bots.livebursts.com (hereafter referred to as “AI Multilingual Compliance Onboarding Bots,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://ai-multilingual-compliance-onboarding-bots.livebursts.com.
  2. All associated mobile and desktop applications developed by us.
  3. Online services and products offered through these platforms.
  4. Any third-party tools or integrations accessed via our site, though they are governed by their respective privacy policies.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using any of our applications as an authorized user.
  2. Visiting and interacting with any pages on our website linked to this statement.
  3. Subscribing to or receiving communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which may include:

  1. Account Information: Details related to your user account creation and maintenance, such as usernames, passwords, and profile preferences.
  2. Payment Information: Data necessary for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial transactions, account balances, and payment history (if applicable).
  4. Purchase Information: Details about products or services you have purchased from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information collected through our applications for analytics and service improvement.
  6. Location Data: If you choose to provide it, your geographic location data (with your consent) for personalized content or services.
  7. Feedback: Any comments, reviews, or responses you share with us regarding our products or services.
  8. Social Media Information: Data from social media platforms when you interact with our content or use our services through these channels.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through multiple means, including:

  1. User input forms and registration processes.
  2. Automated technologies used in our applications and websites.
  3. Third-party service providers who assist us in processing personal data (subject to their privacy policies).

Cookies

Cookies are small text files stored on your browser or device when you visit our website or use our applications. We employ cookies for:

  1. Strictly Necessary: Ensuring the secure and reliable operation of our services, including session management and technical functions.
  2. Preference: Remembering user preferences and settings to provide a personalized experience.
  3. Analytics: Analyzing website traffic and user behavior to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  1. Compliance with legal obligations and regulatory requirements.
  2. Providing you with services and support requested by you.
  3. Enhancing, understanding, or improving our services (analytics, research, etc.).
  4. Establishing or defending legal claims.

Once the retention period expires or these purposes are fulfilled, we delete or anonymize the data to ensure your privacy.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: Secure data transmission and storage using encryption technologies.
  2. Third-Party Processing: Engaging secure third-party service providers who adhere to strict data protection standards.
  3. Access Controls: Restricting access to your information only to authorized personnel who require it to perform specific tasks.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us, and we will take appropriate steps to delete it.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Asking us to correct or update any incomplete or inaccurate personal data we have about you.
  3. Erasure (Right to be Forgotten): Requesting the deletion of your personal data in certain circumstances.
  4. Restriction: The ability to restrict or limit our processing of your personal data.
  5. Portability: Receiving a copy of your personal data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discriminatory decisions based on personal data.
  8. Appeals and Complaints: Filing appeals or complaints with our privacy team or relevant authorities.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will take effect upon its publication. We encourage you to review this page periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding privacy or our data practices, please contact us:

  • Email: contact@ai-multilingual-compliance-onboarding-bots.livebursts.com
  • Address: [Provide physical address]

We value your trust in our company and are committed to maintaining the security and confidentiality of your personal information.